Peters Township Post Acute Reviews

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Get some of your questions answered as you read reviews about Peters Township Post Acute. Our residents and their loved ones have impactful testimonials and insights about their experiences at Alta Heights. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

3.4

72 reviews

5
4
3
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Profile photo of Lisa Spadaro
Lisa Spadaro on Google
14 days ago

My mom has been here multiple times and now on a more permanent basis. While there is not a perfect facility out there, I love her being here. She has received good care. The staff that I have had dealings with have been cooperative and informative with whatever questions my family has had. I am grateful to those that help take care of mom. Thats a huge comfort. Thank you!

Business response 8 days ago

Thank you so much, Lisa, for your kind words and for trusting us with your mom’s care over the years. We know how important it is to feel informed, supported, and comfortable with your loved one’s care team. It is truly an honor to care for your mom, and we appreciate you taking the time to share your feedback. ❤️
Profile photo of Lisa
30 days ago

Excellent PT/OT/Speech. Our 91YO father was here for approximately 2 weeks. He received genuinely kind and respectful care daily. PT worked with him M-F, they were extremely patient and listened to his limitations. OT Also worked with him consistently and couldn’t have asked for better care. The NP listened and took care of his needs immediately. Highly recommend!

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Kathy Avenengo on Google
2 months ago

My Mother was in this place for rehab and they basically did nothing for her. They said they couldn’t get her to cooperate to use her walker but the day before she was admitted she was in Canonsburg Hospital using her walker. So what is the purpose of keeping her there two weeks if you aren’t going to get her up and mobile. When I visited and my brother visited we were able to get her up and walking from the visiting room up front all the way down the hall to her room. If I could give a negative star for this place I would.

Business response 2 months ago

We’re sorry to hear that you were disappointed with your mother’s rehabilitation stay. Our goal is always to support each patient’s recovery by providing individualized therapy and encouragement to help them regain strength and mobility. Our team takes feedback from families and patients very seriously and would welcome the opportunity to speak with you directly about your concerns and learn more about the experience. Please feel free to contact our administration team at 724-941-3080 so we can discuss this further. Your feedback is important to us and helps us continue improving the care and support we provide to our residents and their families.
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Sadia Hussein on Google
3 months ago

My husband spent 2.5 weeks at this facility for management of his Parkinsonism symptoms and recovery from a fractured spine. Overall, we had a very positive experience. The physical and occupational therapy teams were outstanding. They treated us with great respect, made my husband’s rehabilitation their top priority, and worked with dedication and compassion throughout his stay. The administration team was also very polite, responsive, and attentive, ensuring that our concerns were addressed promptly and professionally. The nursing staff was very good and attentive as well. They were caring and supportive, though at times it was evident they were short-staffed. Despite this, they did their best to provide quality care. I rated one star less due to an issue with the bathroom in our initial room. There was a water leakage problem that caused a strong odor, and it seemed that urine had seeped into the flooring. However, we appreciated that the staff responded to our concern and moved us to a cleaner room in a timely manner. Overall, we are grateful for the care and professionalism shown during my husband’s stay.

Business response 2 months ago

Thank you for taking the time to share your experience and for your thoughtful feedback. We are very pleased to hear that your husband had a positive stay and that our physical and occupational therapy teams, nursing staff, and administration were able to support his recovery with care, dedication, and respect. Our rehabilitation teams take great pride in helping patients regain strength and independence, so it is wonderful to know their efforts made such a meaningful impact during your husband’s recovery. We also appreciate your honest feedback regarding the bathroom issue in the initial room. Maintaining a clean and comfortable environment for our patients is extremely important to us, and we are sorry for the inconvenience this caused. We’re glad our team was able to address your concern and move you to a more comfortable room promptly. Thank you again for your kind words and for recognizing the hard work of our staff. We wish your husband continued progress and the very best in his recovery.
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5 months ago

Peter’s Township Post Acute Care is run down, outdated, and falling apart. The depressing little rooms are too small to accommodate 2 patients, especially if either has a wheelchair or walker. Investors/owners should be fined or forced to use some of their profits for maintenance and updates. The reason I gave four stars is due to the staff. Each staff member I have interacted with has been pleasant and helpful. I trust that they are doing their best for the patients living at the facility.

Business response 2 months ago

Thank you for taking the time to share your feedback. We’re sorry to hear that aspects of the building and room accommodations did not meet your expectations. Providing a safe, comfortable, and welcoming environment for our residents is very important to us, and we appreciate you bringing your concerns about the facility to our attention. Your comments will be shared with our leadership team as we continue to evaluate improvements and updates to our environment. We are grateful, however, for your recognition of our staff. Our team works hard every day to provide compassionate and attentive care, and it means a great deal to hear that their efforts made a positive impression. We will be sure to share your kind words with them. Thank you again for your honest feedback.
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Dorothy Jannelli on Google
6 months ago

Everything mostly was good. I need to point out that Janet was wonderful. She gave me my showers and helped me wash up on the days she was working with me. See w

Business response 2 months ago

Thank you for sharing your feedback about your experience with us. We’re very glad to hear that your stay was mostly positive and that our team was able to provide good care during your time here. We especially appreciate you recognizing Janet. Providing assistance with daily care in a respectful and supportive way can make a big difference in a patient’s comfort, and we’re happy to hear she helped make your experience better. We will be sure to share your kind words with her. Thank you again for taking the time to leave a review. We wish you all the best in your continued recovery.
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Rebecca H on Google
8 months ago

Could be better if they treated employees, patients and family members fairly.

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lgolmic on Google
10 months ago

Our family is beyond grateful for the exceptional care our mom is receiving at Peter’s Township Post Acute. We were met with kindness, compassion, and professionalism from every member of the team. The nursing staff is attentive and caring. The therapy team is outstanding by being incredibly encouraging and helping our mom regain strength and confidence.

Business response 10 months ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Jason
10 months ago

My mom is here because she broke her hip. Yesterday, I went to see her and the staff was able to print out two forms for VA Aid and Assistance since my dad was a veteran. Shortly after returning home, I got a call saying that my mom’s final stay will be Friday. After that, any additional days that she stays I have to pay out of pocket. Maybe they don’t know or don’t care but, with my mom being at Post Acute, I have to pay all of the bills. The rent, heating, water, electricity, gas, etc. And, if I have to keep paying out of pocket every day, I won’t have any money left to keep living here. I almost feel like they were waiting last minute to do this just to pressure me and my sister who will both be going to talk to them today into putting my mom on Medicaid. However, I want to at least wait to see if my mom gets VA assistance first. Update, I have spoken to a man by the name of Dan Nathan of Bright At Home who can offer assistance for my mom while I’m at work. I talked to Lisa from Social Work and she claims that Dan told her I gave off a lot of red flags. This is not true. Me and Dan have come up with a payment plan so my mom can get living assistance at home while I’m at work. The thing is, when I asked Lisa what day would be suitable for my mom to come home, she never gave me a straight answer no matter how many times I asked and refuses to let my mom come home without a care plan even though I already told her I had one. I’m not stupid. Lisa is attempting to discourage me from taking my mom home and it won’t work. I even told her on my days off that I will take care of my mom. In my honest opinion, I no longer want my mom in a facility where they care more about residents staying so that the staff of Post Acute can fill their pockets then allow any residents to return home. Update 2. Went to see my mom yesterday and she has repeatedly told staff that she hates staying at Post Acute and wants to return home but, they keep denying her the right to leave if she wants to. She also asked for hot chocolate but instead they gave her tea to drink. Clearly none of the staff care at all about what the people staying there want at all. Update 3. Post Acute is full of criminals. I’m finally picking my mom up today and I was told I had to pay over $8,000 even though I was told I only had to pay $1,300 for each month that my mom was there. They’re not only horrible caregivers, they’re robbers too. Get your family out of there now. Update 4. Just got another bill from Peters Township Post Acute saying that we still owe five hundred dollars. This is ridiculous since we were able to pay my mom’s bill in full. This is just an attempt to extort more money from us. They are nothing more than criminals and nobody should have to put their elderly relatives there.

Business response 1 year ago

Hi Jason! Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience didn’t meet your expectations. I’ve shared your review with the management team so we can focus on this opportunity for improvement. Please contact our administrator at (412) 556-7153 if there are any additional concerns you’d like to discuss.
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Cade Hoke on Google
10 months ago

Written by Cynthia Treese. After spending months at different facilities for the past 5 years, I have finally found one that is fantastic and meeting all of my needs with great success. Peters Township Post Acute has helped a great deal with my rehab and wound care needs. The therapy department is outstanding, the best I have comes across in 5 years. Wound care is exceptional. The nurses are very attentive to your needs. I have had more healing here than I’ve had in several years. Peters Township Post Acute is the best. If you are tired of bad experiences, I guarantee you will not be disappointed at Peters Township Post Acute.

Business response 2 months ago

Thank you so much for sharing your experience and for your incredibly kind words. It means a great deal to us to hear that, after spending time at several facilities over the years, you feel that Peters Township Post Acute has been able to meet your needs and support your recovery. We are especially proud to hear your recognition of our therapy team, wound care specialists, and nursing staff. Our team works hard every day to provide attentive, compassionate care, and it’s wonderful to know that their efforts have helped contribute to your healing and progress. Your feedback and recommendation truly mean a lot to us. Thank you for trusting us with your care, and we wish you continued healing and success in your recovery.
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Mary Scouvart on Google
11 months ago

I went in to see my brother today and he was exposed-no depends and if he had a gown it wasn’t on. I told the nurse this and she said we see that all the time but I told her that was my brother. Years ago my mother was in there and I would of highly recommend it then but walking down the hall I looked into the rooms and almost all were wrapped in blankets in the fetal position and the urine smell was repulsive. I just cried because this is not the way elderly people should not be spending their last days. Also it is over 100 degrees today and 2 patients were sitting outside unattended. Just makes me sick!!!

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joe marfisi on Google
1 year ago

We were pleasantly surprised with our experience there. It was clean and bright and our dad received good care. I walked into the social worker’s office at 5:20 p.m., and she was wonderful with me. I spent about a half hour with her and she treated me as if there were no place else she had to be. This was very comforting during a difficult time.

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desiree kenny on Google
1 year ago

Honestly if I can give them hmm we’ll be nice about a negative 5 for most of the workers (if u can call them workers) I had 2 really nice cna’s 1 really good one I had i nice nurse I was there for over a month one nurse actually made u kinda scared to ask for your medicine then all the lying and extra pain they caused me when I was discharged they were supposed to have a stretcher van for me but they don’t care i couldn’t sit in the wheelchair there the hole time the transporter got me to my steps told me to get out I haven’t walked the hole time I was there but nurses and jeff wanna lie and say I did I just had to slide to the ground and wait for the ambulance and I think if I at 44 with my mind im being treated like this how are they treating the elderly i have been a cna for 20 years and would never act like this never go into a room and say what do u want never be like the nurse grumbling I’d like to sit blah blah it’s ur job u don’t like it there go somewhere else u r there to take care of others that can’t do it themselves oh and all the hell i went thru coming home I was approved for longer time if people that worked in a facility for 20 years did their job

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Sandra D. on Google
1 year ago

If I could give sub-zero stars I would! Do not choose this place if you are looking for long-term care for your loved one! The staff is a daily revolving door of “agency” people. They’re there one day and gone the next. You don’t know who has been providing the care, or blatant lack thereof. The staff that has been there for some time has no accountability for their negligence, not providing full disclosure, claiming they’ll monitor the loved one, then finding your loved one in the ICU and now in hospice. When complaints of negligence were made to the Director of Medicine, he only had accolades for the person responsible for stopping a life-long mood stabilizing medication cold turkey. The Department of Health will only give a slap on the wrist saying fix it, or we’ll slap you again, and maybe institute a fine; Attorneys are only in it for the money. I’m not looking for financial gains, I’m looking for a health care facility to actually do their job. The media may shine a spotlight on them for a day or two, but that doesn’t change the individuals being placed in the positions meant to provide responsible care – that should be “a given” when you accept a job in this profession. I can’t be there 24/7; believe me I tried! Now I’m burned out and I have no way of getting to my loved one to see their current state of affairs. I’ve been praying for a way to help my loved one. I can only give it to God now because I can’t be “it” all the time. I hope this review helps anyone out there looking for a nursing home for their loved one to NOT choose Peters Township Post Acute. My loved one has been in several nursing homes over the years…they all have their issues, but this one is deplorable! …and yes, I’ve been searching for a new facility, despite my loved one’s stage in life. I would add photos, but would like to save some dignity of my loved one; and you cannot unsee what has been seen! God bless you and your loved one in finding a home that provides the respect, care, concern, and dignity that all human beings deserve! And God bless my mother! She is most certainly undeserving of this disgraceful level of care, as are many of the other residents I have come to know and experience in this facility.

Business response 1 year ago

Dear Sandra, I am truly sorry to hear about your experience and the concerns you have shared regarding your loved one’s care. As the Marketer and Hospital Liaison at Peters Township Post Acute, I want to personally assure you that we take all feedback seriously and are always striving to improve the quality of care we provide. I can only imagine how difficult this has been for you, and I deeply regret that we did not meet your expectations. Please know that your concerns will not go unheard—we are continuously working to improve staff consistency, communication, and accountability to ensure that every resident is treated with the dignity and respect they deserve. I would love the opportunity to connect with you directly to better understand your experience and discuss how we can make things right. Please feel free to reach out to me at [contact information], and I would be happy to listen and help in any way I can. Thank you for your honest feedback. We are committed to providing compassionate, high-quality care, and we will continue working hard to earn the trust of our residents and their families. Sincerely, Chelsea Karichko Marketer / Hospital Liaison Peters Township Post Acute
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Linda Meeks on Google
1 year ago

My mother is in this home. Prior to the very recent change in management, my Mother was receiving decent care. I am not sure what happened but many of the good staff we depended on are no longer employed here. The place is lousy now. For instance, when I came in at 1pm on Saturday, my Mom was not dressed and setting in her wheelchair! She asked to be put in bed over a half an hour ago and we are still waiting!!! The aide came in 15 minutes ago and shut the call light out and never came back. There are only 2 aides for this whole ward!!! Please be aware before you put your loved one here.

Business response 1 year ago

Dear Linda, I sincerely appreciate you sharing your concerns, and I am truly sorry that your recent experiences with your mother’s care have not met your expectations. Please know that we take feedback like this very seriously, and we understand how frustrating it must have been to witness these issues firsthand. We are currently making adjustments to improve staffing and care quality, and our goal remains to provide the highest level of comfort, dignity, and attention to all of our residents. I would love the opportunity to speak with you directly so that we can better understand your concerns and work toward meaningful improvements. Please don’t hesitate to reach out to me at 724-317-8151 or via email at chelsea.karichko@peterstownshippa.com. Your feedback is invaluable, and we want to do everything we can to ensure your mother—and all of our residents—receive the best possible care. Sincerely, Chelsea Karichko Marketer / Hospital Liaison Peters Township Post Acute
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Kristen (Turtle) on Google
2 years ago

The staff has been nothing but nice and helpful to me and my gram. Any issue they call me in a timely manor for updates. The social worker Stacey has been so helpful with getting medicaid set up for my gram. Im very thankful for them helping me navigate this with my grandmother.

Business response 2 years ago

Dear Kristen, 🌟 Thank you so much for the kind words! 🌟 We are beyond thrilled to hear that your experience with Peters Township Post Acute has been so positive! 💙 It’s our mission to provide compassionate and top-notch care for all of our residents, and knowing that we’ve made a difference for you and your grandma truly warms our hearts. A huge shoutout to Stacey, our amazing social worker, for going above and beyond to help navigate the Medicaid process! 🙌 We’re so grateful to have such an incredible team, and your gratitude means the world to us. Thank you for trusting us with your grandmother’s care, and please know that we’ll continue to be here for you both, every step of the way. 😊🌟 #GratefulBeyondWords #TeamworkMakesTheDreamWork #PetersTownshipPostAcute #CompassionateCare
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Kiera Brennan on Google
2 years ago

As a CNA who works in a nursing home and a hospital I understand you get busy but I live states away and came to visit my great grandmother to find her and her bed completely soaked. I was and still am beyond furious to know that’s how she’s being treated as a patient. I ended up having to change her and her entire bed myself and to tell me that I don’t understand what it’s like and how busy you are. I take on 30 people plus hoyer lifts constantly, no matter what you need to have compassion and empathy with them, they’re humans who need our help.

Business response 2 years ago

Dear Kiera, I sincerely appreciate you taking the time to share your experience, and I am truly sorry that your visit with your great-grandmother left you feeling frustrated and upset. As someone who works in healthcare yourself, I know you understand the challenges that come with caregiving, but that does not take away from the importance of providing compassionate and attentive care to every resident. Please know that we take concerns like this very seriously. Our goal is always to ensure that every resident is treated with the dignity, respect, and comfort they deserve. I would love the opportunity to speak with you directly so we can better understand what happened and work toward making improvements. Please feel free to reach out to me at 724-317-8151 or via email at chelsea.karichko@peterstownshippa.com—I would truly appreciate the chance to connect with you and address your concerns. Thank you again for your honest feedback, and please know that we are committed to providing the best care possible for all of our residents. Sincerely, Chelsea Karichko Marketer / Hospital Liaison Peters Township Post Acute
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Pam Monaghan on Google
2 years ago

Staff was friendly and helpful. Facility with me and clean.

Business response 2 years ago

Dear Pam, 🎉 Thank you so much for the great review! 🎉 We’re so happy to hear that you had a positive experience with our friendly staff and clean facility! 💙 Providing a welcoming, helpful, and clean environment is our top priority, and your feedback truly brightens our day! Thanks for choosing Peters Township Post Acute—we’re here for you whenever you need us! 😊✨ #ThankYou #GratefulForYou #PetersTownshipPostAcute
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Sam Longo on Google
2 years ago

Very nice facility. Better though are the caring people who work there, in particular Yvonne. She visits daily to make sure resident’s needs are met, and demonstrates extreme compassion and excellent oversight.

Business response 1 year ago

Dear Sam, 🌟 Thank you for the amazing feedback! 🌟 We are so grateful for your kind words! It warms our hearts to know that Yvonne has made such a positive impact with her compassion and dedication. 💙 She truly goes above and beyond for our residents, and we’re lucky to have her on our team! At Peters Township Post Acute, we believe that it’s the caring people who make all the difference, and we’re thrilled that you experienced that firsthand. 😊 Thank you for trusting us with your loved one’s care! #CompassionInAction #ThankYou #PetersTownshipPostAcute #AmazingTeam
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Sherri Pruce on Google
2 years ago

Everyone is very helpful. Especially dealing with a patient with a urostomy.

Business response 1 year ago

Dear Sherri, 🌟 Thank you for the wonderful review! 🌟 We’re so glad to hear that you’ve had such a positive experience with our team! 💙 At Peters Township Post Acute, we understand that every patient has unique needs, and we’re committed to providing the best care possible. We’re thrilled to hear that our staff has been helpful, especially with the care required for a urostomy. Thank you for trusting us with your loved one’s care, and please know we’re always here to provide support with compassion and dedication! 😊✨ #CompassionateCare #HereForYou #PetersTownshipPostAcute #HelpingHands
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Jessica Zelenka on Google
2 years ago

This facility is amazing! My sister had wonderful care. I cannot say one bad thing about her stay. Therapy worked with her & she made so much progress. All of the staff are great! We are so thankful she was referred to Peter’s Township Nursing & Rehabilitation.

Business response 2 years ago

Jessica Zelenka, we’re happy you found our staff to be so supportive during your experience here at Peters Township Skilled Nursing and Rehabilitation Center.
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Vincent Polis on Google
2 years ago

My mom is taken care of. She is always clean and dressed. The place smells clean and the staff is helpful and professional

Business response 2 years ago

Vincent Polis, thank you so much for the positive review!
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Mary Jane Mancine on Google
2 years ago

Ok

Business response 2 years ago

Hello Mary Jane Mancine, thank you; we appreciate your feedback!
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carol loos on Google
2 years ago

I get the impression they just stick people in wheelchairs or bed. There is little to no mental stimulation and no physical exercise. My heart breaks for long term residence.

Business response 2 years ago

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

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